Terms and Conditions


ORDERS- Orders may be placed with your sales
 
 
SHIPMENT INFORMATION- XARA will help the
representative, mailed directly to XARA, emailed,
 
 
dealer in tracing lost shipments by furnishing
faxed or called in. All orders mailed to Xara should
 
him with shipment information and all 
be on our order forms or on a standard purchase
 
documents involving shipments. XARA must
order form.
 
 
 
 
 
be notified of any discrepancies within 5  
 
 
 
 
 
 
 
days after receipt of goods.
Dealers may use their own purchase order forms,
 
 
 
 
 
however, they will not supersede XARA's published
 
Requests for proof of delivery or tracing must
policies. Any discrepancies in shipping dates, sizes,
 
be made with in 30 days of original shipment.
models, quantities, should be reported to Xara's
 
 
dealers should be careful about signing
Customer Support within 5 days of receiving.
 
 
delivery receipts. All damaged boxes or
 
 
 
 
 
 
 
shortages should be noted upon receipt.
DEALERS AS RETAILER- All XARA products are
 
 
 
 
 
 
shipped with the understanding that all purchases
 
Xara reserves the right to ship from two weeks
are for retail sale or the dealer's use and not for
 
 
earlier to one week later than the date
wholesale distribution. Retail dealers engaging in
 
specified. If this should create a problem, you
unauthorized wholesale distribution are subject to
 
must notify Support Services as quickly as
account termination.
 
 
 
 
possible.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CREDIT- All orders accepted are subject to final
 
DEALER RETURNS- All requests to return
approval for shipment by the Credit Department.
 
 
merchandise must be submitted to Customer
Xara requires all accounts to be current and not
 
Support in California within 60 days of purchase.
past due before an order can be processed.
 
 
No returns will be accepted with out a Return
 
 
 
 
 
 
 
Authorization.
 
 
 
PAYMENTS- Dealers are expected to pay by
 
 
 
 
 
 
invoice. Ensure that checks are mailed on time to
 
Please inspect your merchandise before
earn cash program discounts.
 
 
 
printing. We cannot accept returns on
 
 
 
 
 
 
 
decorated items under any circumstances.
LATE PAYMENTS- A service charge of 1 1/2 % will
 
Returns due to customer error will be subject
be applied on any past due balance. Minimum
 
 
to a restocking fee based on the quantity of the
finance charge of $.50. Accounts over 60 days past
 
products. The dealer should make sure
due will be placed for collection at the customers
 
 
merchandise is returned in the same
expense. The customer will be responsible for the
 
condition as it was received.
 
CLEARENCE WEBSITE PURCHASES:
Closeout Items will ship within two business days of the order being placed.
 
All sales on closeout items are final. No Returns or Exchanges.
cost of merchandise plus all collection and legal
 
 
 
 
 
 
fees as well as interest on the balance.
 
 
LIMITED WARRANTY- Most XARA products
 
 
 
 
 
 
 
carry a limited warranty for defect in material or
MONTHLY STATEMENTS- Each account will be
 
 
workmanship for 1 year from date of sale. (See
sent a statement every month. This statement will
 
specifics of warranty card or request
list the items (debit or credits) that are open as of
 
information.)
 
 
 
that date. The items may not necessarily be due for
 
 
 
 
 
payment since the statement is "open item" and lists
 
PRICE- Orders accepted are subject to the
all items received in XARA's Accounting Department
 
following: In the event of a change of seller's
as of the closing date of the statement. The dealer
 
price, the unfilled portion of orders accepted
should use the statement to confirm his own records.
 
hereunder will be shipped at the price in
Any discrepancies should be reported to the Credit
 
effect at the time of delivery. Prices are
Department.
 
 
 
 
 
subject to change without notice. Prices are
 
 
 
 
 
 
 
FOB - XARA WAREHOUSE.
EXCHANGE OF CREDIT INFORMATION- As part
 
 
 
 
 
 
of the normal business practice, the XARA Credit
 
 
CONFIDENTIALITY- XARA dealers will agree, that
Department does contact other vendors to both give
 
they do not duplicate the XARA styles or fabrics in
and receive credit information on customers.
 
 
whole or part. Any dealer duplicating XARA items
 
 
 
 
 
 
 
will forgo the right to distribute any part of XARA's
 
 
 
 
 
 
 
products and be open to litigation.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 XARA SOCCER
 26832 Vista Terrace Dr. Lake Forest, CA 92630 (800) 444-9272 FAX (800)291-9303