Commitment to excellence
As a soccer only company, our “club specialist” position enables us to provide a more personal experience with our customers. We pride ourselves on providing our retailing partners, as well as the end consumer, with a variety of services to address all of our customers needs.
Our service is delivered in a variety of ways including headquarters customer service and our team of regional sales managers. Our team at headquarters is dedicated to providing service that enhances your soccer experience. Services offered by Xara headquarters include;
-Answer phone on 1st ring with human voice
-Any order placed by 12 noon PST will ship the same day
-Allocated inventory for your association
-Web Site technical support 8-5 M-F PST
-Further Club Development
Our team of regional managers also plays a major role in Xara’s effort to support the customer. In addition to being the face of Xara for many retailers, our team of regional managers offer advice in all aspects of soccer including retail and club development. The years of experience gained from traveling around the country enables them to have a unique perspective on the past, current and future of the soccer industry in the United States. Services offered by Xara’s regional managers include;
-Clinics/training sessions to your coordinators explaining how to maximize the Dino, Galactic & Aces Curriculums
-Support for your Administrators
-Works with the dealer to ensure timely delivery & execution of associations needs.